Teller - CIB | وظائف - بيت العمل العربي

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الجمعة، 20 سبتمبر 2019

Teller - CIB | وظائف

Teller - CIB | وظائف 

Teller - Cib | وظائف
Teller - Cib | وظائف 

Teller - CIB | وظائف  


Years Of Experience

Maximum 2 Years

Qualifications

Bachelor’s degree of commerce, business administration, accounting or its equivalent.

(0-2) Years of experience

Responsibilities

Perform all the ATM functions including preparing daily proof sheet , handling captured cards , 

filling along with the replenishment of  onsite ATM machines and reports any malfunctions for 

repairs and maintenance.

Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.

Process all the cash counter transactions accurately in accordance with the set objectives.

Manage the branch daily cash needs with Head Teller for better coordination of cash shipments 

between the branch and central vault. 

Investigate thoroughly any differences in balancing and reconciliation of cash and other security 

items by following the standard process of checking / scrutiny / investigation as outlined in Branch 

standard operating procedure manual.

Cross sell products based on customer potential and needs without affecting their primary work and 

service standards contributing in the achievement of the branches KPIs.

Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.

Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to

ensure all controls and procedures are adhered to.

Check counterfeit currencies, checks and identities.

Adhere to the bank related  the average waiting & serving time in addition to the productivity reports.

Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor 

in order to meet customer satisfaction & to reach customer delight.

Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.

Teller - CIB | وظائف 

Deviations and exceptions reporting in branch monthly exception report in a timely manner.

Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

Adhere to the bank clean desk policy.

Follows the day-to-day operations related to own jobs in the  concerned department to ensure 

continuity of work.

Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB 

policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any 

potential risks.

Keywords

Teller, Cash Management, Customer Focus




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